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Privacy Policy
DnQ (dnqgame.com) · last updated: 1 September 2026
This policy explains the personal data processed by the game DnQ, the purposes for which it is processed, how long it is kept, and the rights you have as a user. It has been written to be as clear and plain as possible. If anything is unclear, please contact us at the address given below.
Data we process
| Data | Purpose of processing |
|---|---|
| Email address (only if you sign in with Google) | Identifying your account and restoring your save when you change devices. If you play as a guest, no email address is processed. |
| Player name | Player names are unique within the game; they are visible to other players on the leaderboard, in friend lists and in raid parties. |
| Game progress — characters, level, experience, gold, items, appearance and quest state | Maintaining your save and carrying it across devices. |
| Leaderboard points | Building the leaderboard. Only runs played online are counted. |
| Friend and guild connections, and messages sent in guild chat | Providing the game's social features. |
| Reports you send us — text submitted when reporting another player or reporting a bug | Investigating rule violations and fixing problems in the game. |
| Technical details attached to a bug report — screen resolution, pixel density, browser/device user-agent string and the most recent entries from the game's error log | Reproducing the reported problem. These details contain no information that identifies you (name, email, location or device identifier). |
The app does not process advertising identifiers, location, contact lists, call logs, photos, microphone or camera data.
In-app purchases
The game offers purchasable items. All payments are handled entirely by Google Play; card numbers, billing addresses and similar payment details are never passed to us at any stage. All we receive is the fact that a purchase took place and which item was acquired. We keep that information in order to add the purchased content to your account and to restore it when you change devices.
Refund requests are made through Google Play. If you run into a problem with a purchase, you may also contact us at the address below.
Service providers that process data
- Supabase — the database infrastructure hosting account and game data.
- Cloudflare — delivery of this website and of the game's 3D asset files.
- Google — for authentication only, and only if you use the "Sign in with Google" option.
These providers host the data solely on our behalf. They are not permitted to use game data for marketing purposes, and no data is sold to third parties.
Retention period
Data is kept for as long as the account remains open. If the account is deleted, the game data is deleted with it (see the next section). Moderation and error records may be kept for a further period with their link to your identity severed; those records are held only to monitor how the service is running and do not directly identify you.
Deleting your account and data
From inside the game: you can delete your account via Settings → Delete My Account. Once you confirm, the account and all game data attached to it (characters, items, gold, leaderboard points, friendships) are permanently deleted. The action cannot be undone.
If you cannot reach the game: you can fill in the account deletion request form, or write to iletisim@dnqgame.com from the email address used on the account. Requests are resolved within 30 days at the latest.
You may use the same contact address to request a copy of your data, ask for it to be corrected, or object to its processing.
Children's data
The game is not directed at children under 13, and we do not knowingly collect data from that age group. If you believe data belonging to your child has reached us, please tell us at the contact address above and the record will be deleted.
Changes to this policy
If this policy changes, the update date on this page is revised. Significant changes are also announced inside the game.